– When using services at Roc Helmet to buy directly, you are understood to agree to the terms and conditions stipulated by Roc Helmet.

– Roc Helmet reserves the right to change, edit, add or remove conditions of use. Changes take effect immediately upon posting on the website without prior notice.

– You are responsible for reviewing the latest General Policies and Regulations each time you place an order. When you continue to use the website, it means you accept those changes.

– General policies and regulations stipulated by Roc Helmet apply to all orders.

– We will not deliver until your Order is confirmed.

– Payment method (COD): Customers pay in cash immediately upon receipt and inspection.

– We deliver goods to customers via VNPOST delivery service.

– All orders are delivered to the customer’s address registered on the website.

– All orders are delivered, customers have the right to view and inspect before receiving the goods. (co-check delivery service)

– You can see more delivery times and delivery fees in the service section >> delivery and fees

– All of our products have a 12 month warranty.

– See details of accepted warranty terms and warranty process at About us>> warranty – return

– You have the right to exchange or return the product when it arrives to you and does not match the image on the website or Facebook…

– You have the right to exchange or return when the product arrives to you defective.

– You are worried about product quality and size. Please rest assured that you have the right to return if our products do not meet your requirements.

– Everything is completely free.

a- Purpose and scope of information collection

Information security policy is one of the policies that Roc Helmet website (hereinafter referred to as “we”) pays special attention to when customers make purchases on our system.

We commit not to sell, share or exchange customers’ personal information collected on the website to any other third party.

Personal information collected will only be used within the company. When you contact us, the personal information we collect includes:

+ Full name – Address – Email address – Phone number – Contact subject – Contact content

The above information will be used for one or all of the following purposes:

– Provide & advise information related to the products and services we provide

– Call and instruct customers on the most convenient place to buy products

b – Scope of information use

Customer personal information collected by us will only be used internally within the company. We may share your name and address with our sales department or distributor so we can contact you for advice.

c – Information storage time

We will store personal information provided by customers on our internal systems during the process of providing services to customers or until the customer requests to cancel the information provided. .

d – Address of the unit that collects and manages personal information

Mafa VN Trading Production Company Limited

Head office: 38 Luong Truc Dam, Hiep Tan Ward, Tan Phu District, Ho Chi Minh City

Office: 414/28-30-32 Tan Ky Tan Quy, Son Ky Ward, Tan Phu District, Ho Chi Minh City

Phone: (028) 2234 6789/ (028) 2238 6789 – Tax code: 0305880694

e – Means and tools for users to access and edit their personal data

You can call us directly at Hotline: 0903 898 366 or contact us via email: info@nonbaohiem.asia and we will correct or delete the data for you.

f – Commitment to protecting customer personal information

For us, the security of customer information is extremely important.

We know that you will be very concerned about whether the information you provide to us is confidential and safe or not. Therefore, we created this privacy policy to demonstrate our commitment to safety and security to our customers. Through this Information Privacy Policy, we want you to understand our collection of customer information, the use and sharing of information as well as the security of our customer information.

We will not share your information with any other company nor use it for any business purposes. We only use this information for the purpose of providing information related to health, products and other useful information to customers or to provide to the company’s sales department or distributors. products in the customer’s area to direct customers to purchase.